Payments and Billing

Adjusting Your Recouple Subscription

Upgrade your Recouple plan anytime; refunds for unused Standard sessions apply. Downgrading isn't available yet, but we're on it. Reach out to adjust!

Requesting Refunds and Cancellations

Recouple's fair cancellation policy refunds unused sessions but not completed ones. For changes, contact support with details for a seamless process.

Subscription Plans and Pricing

Explore Recouple's tailored plans: Standard for foundational growth, Premium for in-depth support, both designed to nurture stronger, more resilient relationships.

Viewing and Understanding Invoices

Invoices from Stripe detail your therapy session charges and are emailed each cycle. They provide a clear breakdown of fees, supporting transparency in your mental health investment.

Adding and Managing Payment Methods

Easily add and manage your payment methods in Recouple via your profile menu, utilizing Stripe's secure platform for updates, ensuring seamless and secure therapy payments.

Understanding Recouple’s Billing System

Recouple bills couples every 4 weeks via Stripe, with no refund policy. Subscriptions cover 4-week therapy sessions, emphasizing commitment to the therapy journey.

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