Viewing and Understanding Invoices

Understanding your financial transactions is crucial in any service, especially when it involves personal growth and therapy. At Recouple, we strive to make every part of your journey transparent and straightforward, including how you view and understand your invoices.

Accessing Invoices:

• Invoices for your therapy sessions are handled and processed through Stripe, our trusted payment processing partner.
• After each payment cycle, you will receive an invoice directly from Stripe to the email associated with your Recouple account.
• These invoices detail the charges for the 4-week therapy sessions, providing a clear breakdown of the fees for your records.

Understanding Stripe's Invoices:

• Stripe's invoices are designed for clarity and ease of understanding. Each invoice includes the date, billing period, amount charged, and payment method used.
• Additionally, the invoice will list any applicable taxes or additional charges that were included in the billing cycle.
• If you have any queries or need further clarification regarding your invoice, Stripe's customer support is available to assist you. Alternatively, you can contact Recouple's support for billing-related inquiries.

The Importance of Invoices:

• Keeping a record of your invoices is important not only for personal accounting but also for understanding the investment you're making in your mental health.
• Invoices serve as a transparent record of your therapy journey with Recouple, ensuring there are no surprises when it comes to billing.