Video Call Features and Best Practices

Recouple's video call functionality is designed to accommodate the dynamic needs of couples therapy, allowing for flexibility and inclusivity in every session. Here's a breakdown of the key features of our video call service and some best practices to ensure an optimal therapy experience:

Multi-Participant Calls:

• Our video call technology supports multi-participant sessions. This means therapists can conduct therapy sessions with both partners present, even if they are in different locations. This feature is particularly beneficial for couples living apart or with busy schedules, ensuring that therapy can proceed without hindrance.

Tunnel Connection:

• The backbone of our video call feature is the secure tunnel connection, a direct peer-to-peer (P2P) technology. This ensures that all communication between therapists and clients is encrypted and completely private. There are no recordings or intermediaries, just a safe space for open dialogue.

Flexible Video and Audio Options:

• Understanding the need for privacy and comfort, our platform offers options to turn off video or audio during a session. This can help clients feel more at ease, especially those who may be new to online therapy or uncomfortable with being on camera.

Mobile Accessibility:

• Recouple’s video call feature is fully accessible on mobile devices via web browsers, ensuring therapy can take place anytime, anywhere. While our native iOS and Android apps are in development and will be available soon, our current mobile browser compatibility ensures no interruption to therapy sessions.

Best Practices:

1. Test Your Equipment: Before the session, check your internet connection, camera, and microphone to avoid technical difficulties.
2. Find a Private Space: Ensure you're in a quiet, private area where you feel comfortable to speak freely.
3. Use Headphones: For enhanced privacy and better audio quality, consider using headphones during the call.
4. Be Punctual: Log in to the call a few minutes early to ensure a timely start to your session.

By leveraging these video call features and adhering to best practices, therapists and couples can experience the full benefits of online therapy with Recouple. Our commitment to security, privacy, and accessibility ensures that each session is a step forward in the journey of healing and growth.