Communication Tools Overview
Recouple offers a suite of communication tools designed to facilitate seamless interaction between therapists and couples, all within the confines of our secure platform. Understanding and utilizing these tools effectively can significantly enhance the therapy experience for both parties. Here’s an overview of the communication features available on Recouple:
Video Calls: At the heart of our platform lies the video call feature, enabling direct, real-time communication between therapists and clients. These calls are conducted through peer-to-peer (P2P) technology, ensuring a private "tunnel" of communication. This means that sessions are not recorded or accessible by Recouple staff or any third parties, upholding the highest standards of confidentiality and security.
Messaging: For ongoing communication, scheduling, and follow-ups, our messaging system provides a secure channel within the platform. It allows therapists and couples to exchange messages without disclosing personal contact details, thereby maintaining privacy and adhering to Recouple's data protection policies.
Privacy and Security Protocols:
- Therapists do not have access to couples' email addresses or any other personal contact information directly. This measure prevents potential data leaks and ensures that all communication remains within Recouple's secure environment.
- Sharing private communication channels outside the Recouple platform is against our terms and conditions. Violations may lead to permanent bans, ensuring that we maintain a safe and confidential space for therapy.
Recouple's commitment to privacy and security is unwavering. Our communication tools are built on secure, high-standard protocols, providing both therapists and couples with peace of mind. By using these tools, you're not just connecting; you're doing so in one of the safest online environments possible for therapy